Veelgestelde vragen

On our website you can contact us directly during our working hours (every working day between 10:00 - 17:00) via the Let's Chat button. Outside our working hours you can best send us an email via info@scandilab.nl (info@scandilab.nl)or send a message via our contact page (https://scandilab.nl/contact). We will do our best to respond within 24 hours. Of course you can also send us a message via our Socials.(https://www.instagram.com/scandilabnl/)

You can pay with us using various payment methods (see options at the bottom of this page). It is also possible to pay with cash during an appointment on location or an open day.(https://www.scandilab.nl/showroom) If your payment method is not listed, please send us a message and we will look at the options together.

All our lamps are thoroughly cleaned, checked and prepared for immediate use. We renew the fitting (E27) and the cord (standard 1 meter long) and sell our lamps including a new white ceiling cap.   We strive for the very best quality and attach great importance to the originality of our lamps. When a cleaning is all they need, they may still have some scratches or signs of wear - but this will always be photographed and described.

We supply the lamp with a new 2-wire cord of 1 meter long, a new E27 fitting and a new white ceiling cap with plastic hanging hook. This means that you still have to provide a suitable light source and prepare the ceiling for hanging the lamp.   Please note that we make lamps according to EU standards. The customer is responsible for checking - and whether or not to adapt to - the standards in their own country.

We recommend an LED light source with the option of dimming. We prefer dimming systems that can be operated with an application, so that you can set the light intensity and color yourself. The light intensity (Lumen) and light temperature (Kelvin) are of course a personal choice, for above the dining table we usually recommend a light source of 810 Lumen (comparable to 8-10 Watt) and 2700 Kelvin. Curious about more information about light? Then read our Blog a(https://www.scandilab.nl/post/de-perfecte-lichtbron-voor-jouw-scandinavische-designlamp)bout the right light source for your new lamp.